Terms & Conditions

DELIVERIES

  • Kindly take note that we do not deliver to Jurong Island, Tuas and other restricted areas.
  • Any requested changes to the delivery date, time & location within 3 days from the date of the event will incur a charge of $30 as stipulated by our third party delivery service vendor.
  • You may email us to request the details of payment. The new delivery date, time & location will only be confirmed after payment has been made.
  • The recipient of the cake is wholly responsible for checking that the order specifications of the cake received. We will not be responsible for any damages after the delivery has been completed.
  • If there is no one present to receive the order during the time slot chosen, a 10-minute waiting period will apply. After this period, the driver may leave the items at a safe location in front of the door, such as a door handle/cabinet. We will not be responsible for the conditions of these items.
ORDER AMENDMENTS/CANCELLATIONS
  • Kindly email/WhatsApp us if you would like to have amendments or cancellations on your order.
  • Kindly inform us atleast 5 days in advance for Order Cancellations/Postponement, otherwise, there will be a charge of $30.
  • Order Cancellation cut-off will be 24 hours before the date of the event.
  • Payment made for confirmed orders WILL NOT BE REFUNDED. However, the amount can be kept as credit for your future order. No expiry date for the credit.